Privacy -Policy

 



Privacy Policy

F Delivery Hero –   App
Last Updated: March 13, 2026

1. Introduction

F Delivery Hero – Driver App (“we”, “our”, or “the app”) is designed for delivery drivers who work with the F Delivery platform. This application allows registered drivers to receive delivery requests, manage orders, and update delivery status in real time.

This Privacy Policy explains how we collect, use, and protect information when drivers use the application.

By using the F Delivery Hero Driver App, you agree to the practices described in this Privacy Policy.

2. Information We Collect

Personal Information

When drivers register or log into the app, we may collect the following information:

  • Full name

  • Phone number

  • Email address

  • Driver account details

  • Login credentials

Location Data

The app collects real-time location data to support delivery operations. This may include:

  • Live GPS location while the driver is online

  • Location tracking during active deliveries

  • Background location updates when the app is running

This information is used to ensure accurate delivery tracking and order management.

Delivery Activity Information

The app may collect information related to delivery operations, such as:

  • Orders received and accepted

  • Delivery status updates

  • Delivery history

  • Timestamps for order actions

3. How We Use the Information

The collected data is used to:

  • Operate the delivery platform

  • Assign and manage delivery orders

  • Track deliveries in real time

  • Improve application performance

  • Provide support to drivers

  • Maintain security and prevent misuse of the platform

4. Information Sharing

We do not sell or rent driver personal information.

Information may be shared only in limited cases:

  • With customers for order tracking purposes

  • With internal systems required to operate the delivery service

  • When required by law or legal authorities

5. Data Security

We implement reasonable technical and organizational security measures to protect driver information. However, no digital system can guarantee complete security.

6. Data Retention

Driver data may be stored as long as the driver account remains active or as required to comply with legal obligations and operational needs.

7. Intended Users

F Delivery Hero – Driver App is only intended for registered delivery drivers working with the F Delivery platform. Customers should use the customer application to place orders.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any updates will be reflected on this page with the updated revision date.

9. Contact

For any questions regarding this Privacy Policy, please contact:

F Delivery Support
Email: mohamedelshora.dev@gmail.com